Inquiries need too much manual sorting
Capture the request once, collect missing requirements and prepare a reply for review.
Workflow automation ↗See the inquiry assistant sample →BUILDZN SERVICES
Build around the work
your team repeats.
From the first manual handoff to the integration that stopped working. Start with a bounded task, an accountable owner and a clear outcome.
RECOGNIZE THE TASK?
Where does your team
repeat the work?
For service businesses and small operations teams handling inquiries, support, documents and updates across several tools.
Support keeps answering the same questions
Prepare answers from approved policies, show the source and hand uncertain cases to a person.
AI agents ↗See the support assistant sample →Invoice details are copied by hand
Extract agreed fields, check missing values and totals, then review before export.
Workflow automation ↗See the document processing sample →Records do not match between tools
Define which system owns each field and connect updates with validation and duplicate protection.
API integrations ↗An existing automation has stopped working
Reproduce the failure, inspect logs and scope a repair with recovery instructions.
Automation repair ↗Workflow automation
Connect intake, routing, updates and reminders across the tools your team already uses.
AI agents
Assistants that structure inquiries, retrieve approved knowledge and prepare work for human review.
API integrations
Reliable data exchange between your CRM, help desk, forms, databases and internal tools.
Automation repair
Diagnose failed workflows, unreliable agents, duplicate records and integrations that silently stop.
A SMALL FIRST ENGAGEMENT
Start with an inquiry workflow pilot.
For a service business that copies incoming requests into a tracker and writes each first reply by hand. Scope one intake source, one agreed destination and a named human reviewer.
Discuss an inquiry pilot ↗Try the sample workflow →Deliverables to agree
- A map of the input, required fields, owner and approval points.
- One intake-to-record workflow with validation and duplicate handling.
- An editable reply draft for human approval; no unattended sending.
- Tests for complete, incomplete, duplicate and failed requests.
- Source or workflow access, operating notes and a handover walkthrough.
Outside this starting scope
Bulk outreach, additional channels or integrations, historic data migration, ongoing monitoring and tool subscriptions. Any additions require a separate agreement.
Feasibility, final deliverables, fee and timing are agreed after reviewing your tools and sample data. If intake is not your bottleneck, we can scope a focused investigation of one other workflow instead.